Filezilla Error: Failed to retrieve directory listing
Error: Connection timed out
You might have faced this issue because of default setting of Connection in your Filezilla like this :
FTP >> Active Mode: Get External IP Address From This URL, Which pointed to http://ip.filezilla-project. org/ip.php .
This is the source of the problem. If you go to above mentioned URL, you will probably get a result of 127.0.0.1. If the Filezilla client needs the external address and is given 127.0.0.1 (localhost) then there will be problems in connection.
You need to configure your Filezilla client as mentioned below :
Open Filezilla, go to Edit >> Settings >> Click on Connection >> FTP: Choose Active >> Click on Connection >> FTP >> Active Mode: Select “Ask your operating system for the external IP address” >> Click on Connection >> FTP >> Passive Mode: Choose Fall Back to Active Mode >> Press OK.
Try connecting to your FTP site once again and it should work now.
If you are behind any firewall/security settings then make sure that they are configured to allow FTP access or disable the firewall/security settings and try again connecting to your FTP site.
If you have root access to your server then you may have a look to the logs (/var/log/secure and /var/log/messages files) for more information regarding FTP connectivity issue.
Connection Time Out in FTP
Usually Time Out Error occurs when we try to upload large files. We need to check following at our local system:
1. Make sure that the FTP settings in your client is correct like as hostname, username and password, port to connect etc.
2. Try enabling “passive mode” in FTP client.
3. Check personal firewall/security settings, programs like Norton Anti-Virus to make sure that they are configured to allow FTP access. Try turning these programs completely off and retry FTP.
4. Check for any timeout settings in local FTP client and try increasing this.
4. If you continue to have trouble, the time out via the FTP is most likely because of one or more dropped packets at your ISP or at any of the intermediate routers. When you connect to our server, you are usually going through 14-20 other routers before it gets to remote destination. If any one of them lose a packet it can cause problems with FTP. One way to get around this is to have a constant PING open – this keeps the connection through the different servers alive.
In Windows Machine :
open a DOS window on your computer and type the following, it will keep a ping open:
ping -t domainname.com
In Linux Machine, use the command line below:
ping domainname.com
PS : Replace “domainname.com” with your domain name. Then once your upload has completed, press Control-C to cancel the ping.
Error: Connection timed out
You might have faced this issue because of default setting of Connection in your Filezilla like this :
FTP >> Active Mode: Get External IP Address From This URL, Which pointed to http://ip.filezilla-project.
This is the source of the problem. If you go to above mentioned URL, you will probably get a result of 127.0.0.1. If the Filezilla client needs the external address and is given 127.0.0.1 (localhost) then there will be problems in connection.
You need to configure your Filezilla client as mentioned below :
Open Filezilla, go to Edit >> Settings >> Click on Connection >> FTP: Choose Active >> Click on Connection >> FTP >> Active Mode: Select “Ask your operating system for the external IP address” >> Click on Connection >> FTP >> Passive Mode: Choose Fall Back to Active Mode >> Press OK.
Try connecting to your FTP site once again and it should work now.
If you are behind any firewall/security settings then make sure that they are configured to allow FTP access or disable the firewall/security settings and try again connecting to your FTP site.
If you have root access to your server then you may have a look to the logs (/var/log/secure and /var/log/messages files) for more information regarding FTP connectivity issue.
Connection Time Out in FTP
Usually Time Out Error occurs when we try to upload large files. We need to check following at our local system:
1. Make sure that the FTP settings in your client is correct like as hostname, username and password, port to connect etc.
2. Try enabling “passive mode” in FTP client.
3. Check personal firewall/security settings, programs like Norton Anti-Virus to make sure that they are configured to allow FTP access. Try turning these programs completely off and retry FTP.
4. Check for any timeout settings in local FTP client and try increasing this.
4. If you continue to have trouble, the time out via the FTP is most likely because of one or more dropped packets at your ISP or at any of the intermediate routers. When you connect to our server, you are usually going through 14-20 other routers before it gets to remote destination. If any one of them lose a packet it can cause problems with FTP. One way to get around this is to have a constant PING open – this keeps the connection through the different servers alive.
In Windows Machine :
open a DOS window on your computer and type the following, it will keep a ping open:
ping -t domainname.com
In Linux Machine, use the command line below:
ping domainname.com
PS : Replace “domainname.com” with your domain name. Then once your upload has completed, press Control-C to cancel the ping.
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